What Is Consumer Defense?

Consumer defense focuses on protecting the rights of individuals and groups who are vulnerable to being hurt by business practices. This includes people with disabilities, low incomes, communities of color, women, mothers, elders, LGBTQ community, etc. Research in this field examines how consumer protection programs can be designed to best serve these consumers. This involves…

Timeshare News – The Better Business Bureau Monitors Deception in the Timeshare Industry

The Better Business Bureau has a warning for timeshare owners. They say they’re monitoring deception in the industry, because customers often feel misled. They also say the properties are hard to sell – and lead to high fines for people trying to get out of their contracts. KOALA’s Carolyn Johnson spoke with an expert about…

Debt Relief Options – What Are Your Options For Debt Relief?

Many consumers and businesses struggle with debt at some point. Stacking credit card, loan and other balances atop everyday expenses can quickly feel overwhelming, and debt relief options may be necessary in order to help borrowers manage their debt effectively. Debt relief can come in the form of lowering or consolidating debt, forgiving part of…

Timeshare Cancellation – How to Write a Timeshare Cancellation Letter

Timeshare cancellation is a process in which you can legally terminate your timeshare contract. It can be used for a variety of reasons, such as high-pressure sales tactics or unreasonable fees. There are also times when you can cancel your timeshare even after the rescission period has expired. First and foremost, make sure you know…

Consumer Defense 101

Consumer defense consists of laws and practices that ensure consumers are not taken advantage of in the marketplace. These protections include the right to safety, informed choices, and a fair deal. First of all, consumers should know that they have rights and they should take them seriously. For example, the federal government regulates food and…